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Nov 29, 2007


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Excellent article - and welcome back to this great blog! The onsourcing approach is definitely the way forward for many firms to optimize their shared services in "digestible" chunks. With the dollar depreciating and the rupee appreciating, the cost-benefits of keeping some services inhouse within a captive center are getting increasingly smaller, and it makes more sense to outsource to a third party which can manage the risk more effectively.

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