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Jun 03, 2008


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In F&A outsourcing it is important that the BPO partner has a strong technology backbone to be able to optimize and integrate the discrete applications that are running within the client enterprise across various platforms and versions. (This is in specially true in case of companies who have grown through M&A activity).

The vendor needs to have experience in working with Fortune 1000 companies in the Enterprise Solutions space and should have Centers of Excellence (CoEs) dedicated to various ERP solutions. This will help the BPO vendor seamlessly integrate the various ERP instances running across different geographies within the client enterprise, can look at deploying its proprietary tools and components on these systems and synchronize them with BPO vendor's technology platform where required.

Increasingly, you will see enterprises outsourcing f&a to vendors who have the above expertise in place and are able tp provide tangible business benefits.

Dipankar Chowdhury

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