« The change imperative: it's back-to-basics time | Main | Getting the fundamentals right »

Nov 13, 2008


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The difference today is that more vendors offer significant cost-savings and scale and many buyers are wising up to this. However, we still see a lot of dead-end contracts getting signed by CFOs / CIOs who only care about the short-term and are not looking 2-3 years' out. Buyers need to take a longer-term approach to outsourcing, and hopefully this downturn is forcing many to think about stabililty and longevity and less about their next career opportunity.


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